Gena Massarone

I was watching one of those homes shows the other night with my sister and brother in law.  You know those shows where the realtor is taking the first time home buyers around to find their first home.  The realtor made a comment to the camera during the show that the buyers should be ready to buy a house by now and she seemed kind of put out by the whole situation.  She had showed them 4 houses!!  Yes, 4 houses and
thought they should be ready!  We were all appalled.  I turned to my family and said "man, my poor realtor".  Nick probably showed me no less than 40 houses when I was looking and we made 3 offers that never seemed to pan out.

Months of looking in every section of town, sometimes with me towing 2 kids that were not amused in the least.  He had the patience of Job and never once made me feel like I was a nuisance to him.  I believe one round of houses we did in the driving snow.  I was immensely discouraged.  He phoned me one day and mentioned another house to me.  Upon first glance it didn't appear to be what I was looking for, but I humored him and went :)  I bought it.  We have never had a days regret here and my family and I are thankful every day that he put up with me.  We were so impressed that about a month or so later, my parents decided to move to Kentucky, so we did it again.  Nick and I looked at tons of houses, this time in a 3 city territory.  I thought he would fire me by the time it was over.

Then it was time for my parents to come and to take them to the ones we narrowed it down to.  I am not underestimating that between these 2  purchases, he probably took us to 100 different houses and never batted an eye.  We are all grateful for the patience and compassion he showed us.  Our homes weren't big $$ purchases, so it isn't like he did it strictly for a big sale.  he did it because he has a heart for his clients and that is important.  Purchasing a home is an emotional decision and it takes a person that realizes it to make it a positive experience.  We have been in our home going on 2 years and we still keep in touch with Nick.  He became our friend instead of our "realtor".

Richard Schiller

Nick, thanks so much for helping me find and negotiate obtaining the perfect condo in Lexington this year.  The market was flooded with sellers (and their agents) making promises that you knew couldn't be kept.  Your guidance separated the genuine deals from the fantasy ones and your level-headed and down-to-earth service, even when I really didn't want to hear it, was invaluable in keeping me from making the mistakes that I believe others have made.  These are tricky times in real estate.  When I need to make another purchasing decision in Lexington, you will be my first call.  Good Luck with Keller Williams Bluegrass.  I am sure you will continue to do well.